GBC Mobile PBX
Comprehensive customer service solution improves customer satisfaction and increases company efficiency
Mobile switching makes incoming calls more efficient, regardless of the size of your business. The scalable solution enables the company's customer service Employees to have access to a mobile app that makes it easy for them to handle calls and control their reach.
How does mobile PBX work?
The PBX will control announcements, opening hours and members of customer service groups. Call groups can be controlled either centrally or from the mobile app.
The Vaihde app can log in to or out of groups, and if the agent is given permission, he or she can close the switchboard from the app.
You can also connect an encrypted internal chat channel between software phones. Mobile Exchange works from anywhere. Whether your customer service is in Finland or abroad. The service operates in cloud services and with two different high-availability server clusters, ensuring high availability.
The introduction of the service is easy and fast if you are interested in the service and please contact us!
Integration with information systems
Mobile switching integrates with external information systems. Integrations can reduce unnecessary work and improve the company's flow of information. Increase enterprise efficiency while automating operations. AI will add to customer service. AI reduces monotonous jobs and its integration can revolutionise your customer service!
GBC Mobile PBX Service
Most advanced communication solution in the market for corporate customers!
GBC Mobile PBX includes portal, where it is possible to manage users and callflow.
- Call recording inbound and outbound
- VoIP phones
- Mobile phones
- Reports
- Users
- Transfer calls from mobile with one click, without difficult *1 commands
- Unanswered calls can be handled via portal or Vaihde Mobile App
- IVR Menus
- Time conditions
- Call conference
- Integrations to external systems
- Local numbers
- International numbers
Operator-free
Completely operator-free for different mobile phone subscriptions, works on all mobile phones.
With your own number
Can be implemented with local or company numbers. You will get a new number or you can transfer your old number to us.
Full control
Web administration portal for call groups, time controls, and reports.
Scalability
Scales to different needs and does not require investment.
IVR Menus
IVR voice menu frees resources for your PBX management.
Callback service
Callback service can provide callback to callback, so you won't miss any calls in case of traffic.
VAIHDE App
Display of company number when calling directly from a mobile phone
Centrally manage incoming calls to an invitation number
Forwarding calls directly from contacts
Recording calls (option)
Cheap international calls, for example China, Russia, USA 0.06 eur/min
We have launched an app called VAIHDE for Android and iOS phones. Download the app for free from the Google Play store or App store. You can order your username and password free of charge from the form below.
The Switchboard app can be used to make all domestic and international calls according to GBC's current price list, plus mpm. VAIHDE app has replaced the old GBC Dialer app on May 1, 2018
