A Finnish telecom operator since 2001
GBC Networks Oy is a Finnish telecom operator that has been providing business telephony and VoIP services since 2001. We run our services from local data centres and deliver the phone system and the operator services as a single package — for companies of any size, at a competitive price.
The company
We specialise in versatile phone systems for companies of every size. GBC Networks Oy is part of the Somic group.
We provide the VoIP phone system and the operator services together. That lets us build every customer a managed solution that fits their actual needs, with the features that matter for reachability built in — without responsibility being split across several suppliers.
We mainly build cloud-based phone systems, but our services can also be brought into a traditional one. In the traditional model the phone system runs on a server on your own premises — we supply the voice connectivity for it affordably, without you having to replace the whole system.
Voice services and the data processing behind them are produced locally within the EU in line with GDPR. Call data and recordings stay under your control.
We also deliver our solutions white label, so a partner can sell the services under their own brand. Tell us what you need and we will work out the right arrangement.
Services
Take the whole package, or just the part your business actually needs.
A fully operator-independent mobile PBX that runs on any mobile phone. Group numbers, opening-hours routing, IVR menus, queues, call recording and reporting, all managed from a browser.
More about the mobile PBXA SIP trunk connects your PBX to the public telephone network. We supply the trunks and the phone numbers across Finland and the EU — and we can port the numbers you already use.
More about SIP trunkingWe connect Microsoft Teams to the public telephone network using certified AudioCodes Direct Routing. Our mobile PBX then fills in the call-handling features Teams does not provide on its own.
More about Teams voiceAn incoming call opens the customer record, and outbound calls start with one click. Ready-made integrations for Pipedrive, HubSpot and Zammad — anything else connects over REST without a large project.
More about integrationsWe answer your calls for you, 24/7, in Finnish, Swedish and English. Callback requests, appointment bookings and service requests are handled to a script you approve.
More about the switchboard serviceCalls are recorded, transcribed into text and condensed into a summary. Transcripts and summaries can be pulled through the speech API into your own system or CRM.
More about the speech APINo missed call goes unnoticed. Abandoned calls are logged, returned to the queue, and callers can choose to leave a callback request. It can be added to your existing phone system too.
More about the callback serviceWhy GBC
We invest heavily in customer satisfaction. Every solution is designed around ease of use first, and every customer should get something concrete out of the relationship.
The mobile PBX works regardless of the subscription or operator your staff use, so you are not tied to one supplier. Your existing numbers come with you.
A clear monthly price per user and published call rates. No hidden fees and no long fixed-term contracts forced on you.
The system is built for everyday use: clear administration from a browser, and features that sales, support and mobile teams pick up without training.
Calls connect to CRM and ERP systems over REST APIs. Ready-made integrations for Pipedrive, HubSpot and Zammad, and anything else without a large project.
Next step
Tell us briefly where you are today — how many users, which numbers, and which systems you run. We will come back with a concrete proposal and a price.