A business number on a personal phone
Keep business calls separate and under control, without asking staff to carry a second device.
Mobile PBX
A business phone system that travels with your team.
Our mobile PBX is an operator-independent phone system that runs on any mobile phone, with no hardware to install. Group numbers, opening-hours routing, IVR menus, queues, recording and reporting are all managed from a browser — and CRM integration ties every call to the right customer.
- One number for the business, one seamless experience for the caller
- Built for mobile work, with no hardware to maintain
- Quick to deploy and straightforward to administer
Video
See the mobile PBX in action
A short video showing how the mobile PBX, the phone system and the integrations work in practice.
Features
Everything a business phone system needs
The mobile PBX brings business calling, availability, administration and integrations into one service. It suits companies looking for a mobile PBX, a flexible phone system, modern SIP trunking or Microsoft Teams voice.
Call handling
Routing rules, availability status and answering logic keep every call moving to the right place.
An interface people actually use
A simple, uncluttered view that works day to day for sales, support and teams on the move.
Callback service and missed calls
Abandoned calls are logged as missed, returned to the queue and tracked in reports — and callers can choose to "press 1 to leave a callback request".
The Somic.app mobile app
Somic.app puts the PBX in your pocket: make and transfer calls, set your availability, use group numbers, review the call log, and work with callbacks, reports and messaging. Available for Android and iOS.
SIP trunk connectivity
A SIP trunk connects the public telephone network to whichever phone system you use. Many CRM and ERP platforms have a switchboard built in, and add-ons such as call recording, IVR menus, service numbers, SMS or a custom integration can be layered on top.
Fax to email
You are notified of an incoming fax by email, or the fax itself is delivered to an inbox. Inbound faxes can be routed to a person, a team or a printer, and are always stored in the service's inbox as well. Outbound faxes are sent from the browser, and multifunction printers can be configured to use the service too.
Outsourced switchboard
We answer calls on your behalf and handle callback requests, appointment bookings and service requests. The answering service is open 24/7.
SMS service
Send and receive text messages from different systems. Subject to certain conditions, the same number can be used for voice calls as well. Messages travel by email or through the API.
Microsoft Teams voice
We connect Microsoft Teams to the public telephone network using certified AudioCodes Direct Routing. It can be deployed with your existing numbers ported across or with new ones, and the mobile PBX fills in the call-handling features Teams lacks. GBC is a Microsoft partner specialising in O365 services.
Recording, transcription and summaries
Calls can be recorded, transcribed into text and condensed into a summary. You can revisit a conversation by reading it rather than listening to the whole call, and transcripts can be pushed into your CRM through the API.
Portal
Visibility and control over the whole service
Users, routing, queues and reports are all managed from the browser portal. Below are the nine main views and what each one is for.
1 Dashboard
Ring group statistics at a glance
The dashboard shows the key metrics for a chosen group in one view: outbound call volume, total and average duration, plus inbound volume, minutes, average queue and talk time, and answered versus missed calls.
2 Users
User management
Users are added and removed in seconds, so organisational changes stay current without heavy administration.
3 Time Conditions
Opening-hours routing
Set opening hours and exception days once, and calls are routed correctly both during and outside business hours.
4 Announcements
Multilingual announcements from text
Announcements are generated in several languages straight from text, so consistent messaging for each market is quick to produce — no studio session required.
5 Ring Groups
Group management and ring strategies
Add and remove group members, activate or deactivate users, and choose the ring strategy: simultaneous, random or sequential.
6 IVR
Interactive call menus
The IVR builder creates menu paths such as "press 1 for sales", so calls go straight to the right team or person.
7 Reports
Reporting down to the individual
Reports show the same statistics at the level of a single group member, so workload and performance can be tracked in detail.
8 Queues
Queues with a live picture
The queue view shows active calls and queue members, and agents can log in and out as the situation demands.
9 Recordings
Recordings, transcription and summaries
The recordings view holds call recordings alongside transcription and summary tools, so conversations can be revisited without listening to the whole call.
Integrations
Calls and CRM in one workflow
The mobile PBX is not just a phone system — it is the integration that carries call data straight into the systems and support tools your business already runs on.
Phone, call log and caller details
When a call comes in, the caller's details are there immediately. Phone, call log and caller information work as one, which makes responding easier on every contact.
Recordings and summaries into your CRM
Recordings, transcripts, summaries and basic call data can all be written into your CRM, so sales and support stay current without manual logging.
CRM integrations for sales and support
Pipedrive, HubSpot, Zammad, Huoltokanava, Salesforce and Jira can be connected to the phone system so that calls attach to the right customer, ticket or deal.
Your own system over REST
If you run something else, it connects through our REST APIs without a large project. See the API and integrations page for details.
Benefits
Why a mobile PBX appeals to modern businesses
The benefits show up in the business, not just in the feature list.
A better customer experience
Callers reach the right person faster, and get a consistent experience no matter who answers.
More flexibility for the team
People can work from the office, the field or home without losing the business number or being harder to reach.
Ready for growth abroad
Numbers in several EU countries and multilingual announcements mean the same PBX serves new markets too.
Next step
Book a product demo
Get in touch by email or phone and we will work out which setup fits your business.
FAQ
What a mobile PBX means for your business
What is a mobile PBX?
A mobile PBX is a business phone system in which your calls, availability, group numbers and call routing all work without a traditional physical switchboard. It suits mobile work and distributed teams particularly well.
Does it work with our existing mobile subscriptions?
Yes. The mobile PBX is operator-independent, so it works regardless of which operator your staff use. Your existing phone numbers can be ported into the service as well.
What are the benefits of SIP trunking?
A SIP trunk connects the public telephone network to your phone system. It gives you flexible voice connectivity, lets you keep your current numbers, and extends to CRM, ERP or Teams environments.
Can the mobile PBX work with Microsoft Teams?
Yes. Microsoft Teams voice is delivered with Direct Routing: Teams connects to the public telephone network and the mobile PBX fills in the call-handling features Teams does not provide.
Are calls transcribed automatically?
Recorded calls can be transcribed into text automatically, with a summary generated alongside. Transcripts and summaries are readable in the portal and can be pushed into your CRM through the API.